Customer Support & Success · Executive & Personal Assistance · Operations & Administrative Coordination · Email Management & Outreach · Digital Marketing & Social Media — for teams who need someone dependable, wherever they're based.
National Open University of Nigeria
& Virtual Assistance
I keep businesses running smoothly from the inbox to the customer's last message — so founders and teams can focus on the work only they can do.
Over 6+ years I've supported teams across fintech & crypto/prediction markets, food tech & logistics, consulting & finance, and SaaS & emerging tech — across customer support, executive and personal assistance, operations and administrative coordination, HR support, email management and outreach, and digital marketing. I'm the person who catches what falls through the cracks and closes the loop before anyone has to ask twice.
I work independently, adapt fast to new tools, and treat client information with the same care I'd want for my own. If you need someone dependable on your team — whether that's three hours a week or full-time, across any time zone — that's the role I show up for.
Chat, email, and phone support handled with patience and precision — inquiries answered, complaints resolved, escalations routed to the right person, every time.
Inbox triage, calendar coordination, scheduling, and day-to-day personal or executive support that runs quietly in the background, so you stay focused on what matters.
HR support, data entry, records and document management, and cross-team coordination — the systems work that keeps everything else on track.
Inbox organization, prioritization, and response — plus outbound outreach and follow-up that keeps conversations and leads moving forward.
Content planning, scheduling, and community engagement across Instagram, Facebook, LinkedIn, X, and TikTok — building a presence that sounds like your brand.
Delivered fast, accurate support via chat, consistently meeting daily targets while resolving order complaints and escalating complex issues to the right teams.
Providing virtual assistance, social media management, and administrative support to clients across industries — including crypto and prediction market startups — on contract and part-time engagements.
Managed data entry, records, and equipment inventory, and coordinated across departments to improve workflow and productivity.
Handled 50+ daily customer interactions via chat, phone, and email for a leading Nigerian fintech platform, maintaining strong satisfaction and retention.
Handled inbound calls, chats, and emails with consistency, documenting client feedback to support service quality improvements.
A few real screenshots from the tools I use daily — client and personal details cropped or removed.